Accessibility Notice

1. Our commitment

We aim to provide a clear, usable website for customers, institutions and project teams. Our ongoing goal is to support the principles of the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA where reasonably applicable to this website.

This is a statement of direction and ongoing improvement, not a claim that every page or third-party service is fully conformant in every combination of browser and assistive technology.

2. Accessibility features

• Semantic headings, landmarks and descriptive page titles.
• Keyboard-accessible links and visible focus indicators.
• Responsive layouts designed for phones, tablets and larger screens.
• Readable colour contrast, scalable text and reduced-motion support.
• Alternative text for meaningful product and brand images.
• Plain-language labels and consistent navigation across the catalogue.

3. Compatibility

The site is designed for current versions of major browsers and common screen-reader, keyboard and zoom features. Results can vary with older browsers, custom settings or third-party applications. For the best experience, use an up-to-date browser and operating system.

4. Known limitations

Product photographs may contain visual detail that is difficult to describe completely in alternative text. External services such as WhatsApp, email applications and telephone software are outside our control. Downloadable legacy documents, if provided, may not offer the same level of accessibility as the website.

If a page, image, document or product detail is difficult to access, we can provide the relevant information through another reasonable format where practicable.

5. Feedback and assistance

We welcome accessibility feedback. When reporting a problem, please identify the page or product, describe the difficulty and tell us your preferred way to receive the information. We will review the request and respond as reasonably practicable.

6. Ongoing improvement

We review accessibility when updating shared navigation, catalogue templates and core content. This notice may be revised as the website and our accessibility practices develop.